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Exchange & Return Policy

EXCHANGES

Any product bought from Lulusar’s online store can be exchanged within 7 days of receiving it. Provided it is unused, still has the label and the tag in the original state. A customer must choose a product they wish to replace with from the Current Collection. They would have to choose from the products & sizes available on our website at that moment of time. Customers who desire to exchange their order should send the product to us on the given address on their own expense along with the invoice & the Exchange Order Request Form. This policy is applicable to local orders only.
Sale products cannot be exchanged or returned.
 
PROCEDURE FOR EXCHANGE

Lulusar does not offer a refund policy however, if you wish to exchange any product within 7 days, please follow the request form & the correct steps for a speedy exchange. If this does not work or causes confusion, you can contact our customer service center by e-mailing us at customercare@lulusar.com or call us on our Hotline number (0300 0455858) for assistance.