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Exchange & Return Policy

EXCHANGES
 
Any product bought from Lulusar’s online store can be exchanged within 7 days of receiving it, provided it is unused, still has the label and tag in their original state and the size or product they want to have it exchanged with, should be in stock. Customer would have to choose from the only products & sizes available on our website at that moment of time. Customers who desire to exchange would send the product to us on the given address on their own expense along with the invoice. This policy is applicable to local orders only.
Sale products cannot be exchanged or returned.

PROCEDURE FOR EXCHANGE
 
Lulusar does not offer a refund policy however, if you wish to exchange any product within 7 days, you can contact our customer service center by emailing us at customercare@lulusar.com or can call us at our Hotline number(0300 0455858) for assistance.
 
ORDER CANCELATION
 
You may cancel your order at any time before the order has been processed. Once the order has been confirmed and processed, you will receive an order confirmation via email that will contain the tracking information. As soon as the product has been confirmed, our exchange policy will be applicable. Lulusar has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors or any further issue related to system.